I just wanted to share my experience of visiting your lovely town and staying in this beautiful hotel.
The staff and management are wonderful. I have never stayed anywhere before where the desire to make guests happy and comfortable is made so obvious.
I'm hoping that you might share my review as it might go a little way towards thanking them for such a wonderful relaxing holiday.
The grounds of the hotel are beautiful, so a big shout out for the gardeners, who are often forgotten in reviews.
Another special mention to the kitchen staff, who unfailingly produce something to please everyone at both breakfast and dinner.
Then a mention for the cleaning staff, who work so hard to keep the rooms and all the other areas so immaculately clean.
And to the always friendly bar and reception staff who serve everyone with a smile without ever seeming obsequious.
Finally to the management who tick every box, while managing to keep their staff smiling.
As for Puerto de la Cruz as a holiday destination, it's just beautiful.
Friendly people wherever I went, the gardens are lovely to wander around and Loro Parque deserves a mention, along with all the great places to eat or just enjoy a cocktail while people watching.
I also enjoyed the modern art gallery and a visit to a great car boot sale. Thanks for the 5 euro neck massage, whoever you were.
I can't wait to return and perhaps bring some of my family with me next time. I have never felt the desire to revisit a holiday destination as much as I do beautiful Puerto de la Cruz.
Best Wishes
Jos
P.S. I have attached a photo of one of my little paintings that I did during my stay.
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